After a month of shopping around and dealing with the stereotypical shady car salesmen, the customer service at Tonkin Fiat was a welcome breath of fresh air. The vehicle I was interested in was pulled to the front and warmed up by the time I had arrived. Alan was ready and knowledgeable about all the features on the car and extremely courteous through the entire transaction. Negotiations were handled in a way that was respectful of my time and done without pressure. A very pleasant experience all around!
Extremely friendly people, 49er fans just added to the great experience my family had. Saw a car online talked a salesman named Noah great guy. We talked through text and within 2hrs of seeing car I was going home.
Salesperson was so helpful and made the process clear and easy and comfortable. It was a great experience.
After expressing my need to return home ASAP, Ethan Arfer (Sales & Leasing Consultant) and Ray Weidner (Finance) exceeded what I thought was possible from a car dealership. I have purchased six previous vehicles from six different dealerships with total times ranging from 3 to 5 hours. Since the beginning, I have come home from these dealerships feeling exhausted and overwhelmed from the experience. That exhaustive experience ended today, and just in time to start the new year off right. Ethan was attentive to my emails, came early in the morning to pick me up for a 30 minute drive back to the dealership, and was letting me know every time we saw each other of what he was doing for me, and where we were in the process. I was immediately introduced to Ray when I came through the door. He confirmed my down payment and the amount to be financed. I was allowed to use their computer to print off my proof of insurance. After the 10 minutes it took me to print off my proof of insurance, Ray had all the paperwork layed out and highlighted. His concise and precise statements regarding what each signature and initial signified were easy to follow. He chuckled in the end at my bewildered expression when the process ended 10 minutes later (If that, I didn't have time to time it!). Thanks for setting the standard in my mind for the possibility of an EXPRESS CHECKOUT. This is perfect for people who know what they want.
noah was great
Worked with Noah to buy a used Fiat 500e. He was very knowledgeable and super easy to work with. Made the whole process pain-free!
What can I say but Wow! Buying my electric Fiat 500 was a (fresh, clean air) breeze at Tonkin Fiat! Noah Elkind was friendly, helpful, humorous and very, very knowledgeable. He (and the Fiat) made the test drive fun. Noah also responded immediately to a couple of "How do I...?" questions I had after Lil' Fiat and I got home. I highly recommend Tonkin Fiat and Noah Elkind.
Great experience! Love my new car!
Noah is knowledgeable and was great to work with! I’m happy with my 2016 Electric Fiat!
Extremely happy with the service provided by Greg! He was able to work with us and we are very happy with our purchase. Their customer service is superb!
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